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Privacy Policy

privacy policy

what we do with the stuff we know

At Pear Derbyshire we recognise that privacy and security is a major concern. We have therefore set out below the guidelines we use for protecting your personal information. Please read this Privacy Policy carefully and check it periodically since it may change from time to time.

information about you

When you register to purchase products through Pear Derbyshire we ask for information such as your name, e-mail address, postal address, and contact details. Pear Derbyshire keeps this information to process the order and used only to contact you in regards to this order or any queries that have arisen.

If you would like to revise the information you have provided to us because you feel that what we currently have on record is incorrect, and/or you would like your information erased from our records, you can so do by contacting us at pearderbyshire@gmail.com and we will delete or update this information for you.

how we use your personal data

All the information we collect via the Site, through correspondence with you is used to operate and improve the service we offer you and to personalise our service. We are committed to using your personal information only for:

  1. We use subcontractors to assist with delivery and fulfilment to process and provide your orders to you.
  2. Letting you know about offers and news from Pear Derbyshire if you choose to subscribe to our newsletter.
  3. To verify details of your payment method or credit card account.

These are the circumstances in which we may share some of your data with others:

  1. In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business). You will receive notice of any such event and we will use our reasonable endeavours to ensure that the new combined entity will follow the practices disclosed in this Privacy Policy.
  2. If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so.

how we protect information

You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.

We take every precaution to protect your information. To this end all personal information stored by us is kept in a locked office protected by up to date virus software. We do not store or process your card details ourselves, they are processed and stored via one of our contracted third party service providers. ie Paypal https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev or Stripe https://stripe.com/gb/privacy (credit card company)

how you can help us protect your information

Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Also remember to close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet café. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

how to unsubscribe

If you no longer wish to receive any further email messages or close your account after purchasing please contact us at pearderbyshire@gmail.com and we will delete your account.